Privacy Policy

Website Privacy Policy

NE Pressure Washing Services
Website: nepressurewashing.co.uk
Email: info@nepressurewashing.co.uk
Phone: 0191 406 1639

Effective Date: 02/10/2024

At NE Pressure Washing Services, we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website or other communication channels. Please take the time to read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We may collect and process the following personal information:

  • Name
  • Email address
  • Phone number
  • Details of your enquiry

This information is collected through:

We do not collect sensitive personal information, such as health or financial details.

2. Purpose of Data Collection

We collect your personal data in order to:

  • Respond to your enquiries
  • Provide details about our services
  • Manage and follow up on customer interactions

Additionally, we use Google Analytics and Google Ads for tracking and advertising, but these services do not store personal data such as your name or contact details.

3. How We Use Your Data

Your data will be used for the following purposes:

  • Customer service: To respond to your queries and provide the services you’ve requested.
  • Marketing analysis: To assess the effectiveness of our digital marketing campaigns using tools like Google Ads and Google Analytics (no personal data is stored for this purpose).

We do not share your data with third parties for marketing purposes, and we do not send promotional emails or personalised offers.

4. Data Retention

Your personal data will be retained for the duration of our interaction with you. If no further interaction occurs within 12 months, your information will be permanently deleted.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Update or correct inaccuracies in your personal data.
  • Request the deletion of your personal information.
  • Withdraw consent for us to hold or process your data.

To exercise these rights, please email your request to info@nepressurewashing.co.uk.

6. Cookies

Our website uses the following types of cookies:

  • Essential cookies: Required for the basic functioning of the site.
  • Functional cookies: To enhance user experience during browsing.
  • Advertising cookies: Used to monitor the effectiveness of our marketing efforts through platforms like Google Ads.

By using our website, you agree to our use of cookies. For more information on managing cookie preferences, please refer to your browser settings.

7. Data Security

We take the security of your personal data seriously. Our website is secured with SSL encryption, and we implement robust security measures to protect your data from unauthorised access.

NE Pressure Washing Services is fully compliant with the General Data Protection Regulation (GDPR).

8. Third-Party Links

Our website may include links to third-party sites, including:

  • Our Google Business Profile
  • Our Facebook Profile

Please note that we are not responsible for the privacy policies of these external sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.

10. Children’s Privacy

We do not knowingly collect personal data from minors. If we become aware that personal data from a minor has been submitted via our website, we will promptly delete it.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@nepressurewashing.co.uk.

 

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